Our Process



it's good to talk

First step: Book a free discovery call with us. That’s how we get the ball rolling. We’ll get to know you and your business’ needs, discuss how you like to work and the kind of qualities you’re looking for in an assistant.

This call is also your opportunity to learn more about us, what working with a Virtual Assistant is like and how our process works. Plus discover our skillset, how else we could support you and how we become an extension of your existing team.

A SOUND Solution

Once we’ve considered the type of work you need support with, then we put together the perfect solution that best suits your needs.

It does not take long from talking to presenting you with your solution in an easy-to-understand plan that incorporates your needs, wishes and visionary thinking into a plan that can be actioned as soon as you want to begin.

Questions? - Bound to be

It would be rare to create a plan of action and not have any questions. In fact,we may even have one or two questions ourselves.

This is an important stage to clarify, tweak, adjust and agree completely before any work begins.  If you or we didn’t have questions, we would be concerned, so let’s begin with the good stuff and communicate clearly before any action is implemented.

Ready? GOOD. No wait - that's great!

Do you know we will be doing a happy dance in the office? A new client is always something to celebrate and we do.

Welcome on board and we will make sure our GOOD is your amazing.


​Simple, transparent pricing. No surprises.

We'll talk about your requirements, work together to choose the ideal pricing plan for you and that’s it – we’re up and running.

No cashflow-derailing hidden costs, no supplementary charges and no tie-ins. Plus if you need more or less support, well, that's easy too. We are just a call away.

GOOD confidentiality

Everything we do for you BELONGS to you.

NOTHING is used, taken, extracted, re-worked or re-used, stolen, claimed or discussed.

Our word is GOOD.